Who we are
At infiniseo.com, we are dedicated to providing high-quality SEO services to our clients. We strive for your satisfaction and work diligently to achieve your digital marketing goals. Our website address is: https://infiniseo.com.
1. Intro. Comments
we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
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Personal Information: This includes your name, email address, phone number, and any other information you provide when you contact us or use our services.
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Website and Analytics Data: We may collect information about your visit to our website, including your IP address, browser type, referring/exit pages, and usage patterns.
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Client Data: If you are a client, we may collect additional information related to your website, business, and marketing needs to provide our services effectively.
3. How We Use Your Information
We may use your information for the following purposes:
- To provide and improve our SEO services.
- To communicate with you regarding our services and updates.
- To analyze and improve our website and services.
- To respond to your inquiries and provide support.
4. Disclosure of Your Information
We may share your information with:
- Our trusted service providers who assist us in delivering our services.
- Legal authorities if required by law or to protect our rights and interests.
- Third parties in the event of a merger, acquisition, or sale of assets.
5. Your Choices
You can choose to:
- Opt out of marketing communications by following the instructions in our emails.
- Review and update your personal information by contacting us.
6. Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
7. Cookies and Tracking
We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
8. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, so please review their privacy policies.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Refund Policy:
1. Eligibility for Refunds
Refunds may be considered under the following circumstances:
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Non-Delivery of Services: If we fail to deliver the agreed-upon services within the specified timeframe, you may be eligible for a refund of the portion of the fee related to the undelivered services.
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Quality of Service: If you believe that the quality of our services does not meet the standards agreed upon in our contract, please contact us to discuss your concerns. We will evaluate your case and may offer a partial refund or other resolution, as appropriate.
2. Refund Process
To request a refund, please follow these steps:
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Contact us through the communication method specified in our agreement.
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Provide detailed information about the issue and the reason for requesting a refund.
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Our team will review your request and may request additional information or clarification.
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If your request is approved, we will process the refund in a reasonable timeframe and according to the terms outlined below.
3. Refund Terms
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Refunds, if approved, will be made through the same payment method used for the initial transaction.
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Any third-party fees, such as payment processor fees, will be deducted from the refund amount.
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Refunds may take several business days to process and appear in your account.
4. Non-Refundable Fees
Certain fees are non-refundable, including but not limited to:
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Initial consultation fees or setup fees specified in our agreement.
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Fees for services that have been provided and completed as per the agreed-upon terms.
5. Changes to Services
We may modify our services based on evolving industry standards or to improve service quality. In such cases, we will make reasonable efforts to inform you of any changes that may impact your campaign.
6. Cancellation of Services
If you wish to cancel our services, please refer to our cancellation policy outlined in our client agreement.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the date of the latest revision will be indicated.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, refund policy please contact us.Â